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Business System

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L.B. Foster's Business System creates a framework to help management organize and prioritize critical programs behind the processes we believe are most critical to maximizing our success.

Our quest for business excellence employs a robust strategy to deliver customer satisfaction. We set realistic and achievable goals for our team that are being met with a performance culture. L.B. Foster’s people and key processes are fundamental to our success. Having our team and processes align properly and work smoothly is what drives satisfaction and loyalty to our customer base, and ultimately meets our shareholders’ financial expectations.

Our Business System begins with our people and an ongoing team building process that leads to customer centricity. The company uses talent management to ensure we have trained, motivated individuals in the proper positions necessary to realize our strategies. As a team, we are often offered a tough challenge that we answer with an innovative solution. These successes are borne from the positive interactions between L.B. Foster professionals and our customers.

Behind the team is a Business System that brings consistency and effectiveness to each customer encounter and quality design to every product developed. Several of our key processes are continually being enhanced to support strategic drivers of profit improvement and successful execution of strategy. Integrated into our process improvement philosophy are tools such as a robust ERP system, performance management, strategy execution, and a continuous sustainable improvement model which serves as a capstone to driving the success of our company’s Business System.

 

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